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Help

Help

A range of learning and support resources have been developed to help you use the Regional Insights for Indigenous Communities (RIFIC) website, including:

How to videos

These videos show how to use the Regional Insights for Indigenous Communities website to find the regional statistics that are most relevant to an Indigenous community or other location of interest.

RIFIC website tour

Regional overview dashboard

Life stages explained

User guide

This user guide available below, will assist you to use the RIFIC website. It covers each of the sections (or modules) of the website and includes information on:

  • the statistics available to what level of geography,
  • how to access each of the resources,
  • examples of how to find the type of information you are interested in, with steps.
User Guide: Regional Insights for Indigenous Communities website
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Frequently asked questions

The communities and other locations that can be found through the RIFIC regional overview search include the locations in the Australian Government Indigenous Programs & Policy Locations (AGIL) data set. The AGIL locations are referred to as Indigenous communities on RIFIC.


More information is available at the Communities and locations page.

You can find information about an Indigenous community location by visiting the regional overview page. Here you can search for a community (or other location) by name, and view statistics about a region that community is in.


For information on how to navigate the regional over page and regional dashboard, please refer to the user guide and videos above.

The search function uses the names of the Australian Government Indigenous Programs & Policy Locations (AGIL) 2019 Indigenous community locations, ABS State Suburbs 2016 and ABS Indigenous locations (ILOCs) 2016. The local names of some places or regions may no be the same as the names on the AGIL dataset.


If you are having trouble searching for the community you are looking for, please let us know via the Contact form. Alternatively, please send an email to us at [email protected].

Region types, refers to the different levels of geography that information is available for. Most of the region types used on this website come from the Australian Bureau of Statistics’ Australian Statistical Geography Standard (ASGS).


More information is available at the Regional overview page.

The Regional Overview Dashboard allows you to search for, and view statistics about, the region a community (or other location) is located in. Data presented in the Regional Overview Dashboard, have been made available to the lowest level of geography possible and vary depending on data source. This is why some of the topics are only available down to certain levels of geography.


For more information about data availability by level of geography and data source, please visit the Data availability page.

This report uses data from a range of data sources, for more information on the data sources used throughout the RIFIC website head to:


Data on the website will be updated periodically when new data becomes available. Refer to the RIFIC updates page to learn more about when website updates have been released.

Data may be unpublished or unavailable because suppression rules have been applied to the data, or because data was not available for the selected region type. Data availability and suppression rules vary by Topic and Life stage, as well as data source.


For more information about data availability by level of geography and data source, please visit the Data availability page. More information on suppression rules is available at the Technical notes page.

The data presented in the Regional Dashboard is currently not available to export or download as a data table. If you are interested in requesting data tables for a particular community or location please contact us via the contact form or at [email protected].

The topics and life stages modules have data available at national, state and territory, and remoteness area levels. Regional level data is available via the regional overview dashboard, which presents statistics down to lowest level of geography available. The levels of geography available are different for each dashboard topic, and the data source/s used.


For more information about data availability by level of geography and data source, please visit the Data availability page.

The graphs, maps and figures have been developed using programs called Tableau and ESRI. You can interact with these to see the specific data you are interested in. If the mouse pointer is placed over the graph, map or figure to it will change to a hand selector. A Tooltip (pop-up text box) will appear and displays the underlying data.


Some graphs, maps or figures allow the data to be filtered. Filters are displayed either as a button or a drop down list. In either option, select the data you’re interested in to display it.


If you would like to save the graph, map or figure you can click the ‘image’ or ‘PDF button at the bottom right hand side of the item – next to ‘Export’.


Please note that Tableau is not compatible with versions of Internet Explorer below version 11.

A list of the acronyms and abbrevations use throughout the website is available at the Abbreviations page.

Definitions and explanations for the technical language and terms used throughout the website is available at the Glossary page. If there are terms used that have been used, and you can’t find them in the glossary list, please let us know via the Contact form.

The Access data page has a number of data tables free to download. They contain data used in the Topics and Life stages interactive graphs and maps, but must be used in accordance with the AIHW’s data use policy. Most information released by AIHW is made available under a Creative Commons BY 4.0 licence. Head to the copyright at AIHW page for more information.


If you require data not currently available, please:



and we will contact you.


Should you wish to request additional data, the AIHW may charge for data requests at an hourly rate on a cost-recovery basis.

There are a number of learning and support resources available under the Resources. If you cannot find what you are looking for here and still need help, you can contact us at [email protected].

There are a number of videos, user guides, and additional information available on this help page. If you cannot find the help you are looking for, please use the contact us page with details of support required. The AIHW RIFIC team can provide tailored support and guidance.

We need feedback about the website. If you have anything you would like to tell us about, please use the Feedback tab at the right hand side of the website.

  • If you are not sure what you are looking for and would like to explore the information available, head to the sitemap.
  • For details on the modules of data available head to data availability.
  • For explanations of terminology and technical language, head to glossary and abbreviations.
  • For further information about the data used, head to data sources and technical notes.

Data requests

If you still can't find the data you are interested in, or if you have further questions, you can contact us here.

Alternatively, the Australian Institute of Health and Welfare (AIHW) offers a customised data request service for access to statistics that are not available in published reports, tables, dynamic data displays or data cubes.

This service enables you to request data tables at new and various levels of disaggregation using different or derived data items. Use the web form on the AIHW website to make your request. Note that customised data requests are generally free but in rare situations, such as exceptionally large or complex requests, charges may be discussed.

Click here to request customised data.